At the dawn of the Internet age (feels good to start a blog entry with two cliches) there was talk about accessibility, equality, and emancipation - the new technology would do what the old technology hasn't done, i.e. provide accessible, inexpensive education to the masses.
Predictably, that didn't happen - at least not everywhere. In many cases, computer technology has made it easier to make money on education. Here at the
University of Oklahoma one can see how things have evolved from free or unneeded to costly and indispensable.
The university website runs (at least partially) on a proprietary (=expensive) ASP standard from Microsoft; e-mail services are driven by Exchange; course management is done through Desire To Learn; students and faculty are given access to "free" software through the IT store to do things like word processing and spreadsheets (Microsoft Office) or to manage citations (EndNote). These packages are not free because the university still has to pay a wholesale price to the software developers and then pay for it over time - most likely through student fees.
It is not just students that are forced to use commercial IT products; faculty often have to do the same for research software. And here one of everyone's favorites is
SurveyMonkey. This is a commercial solution for running online surveys. It costs $20 a month (there is a free subscription option, but it won't do much - it is rather like free mustard and ketchup when you actually want a burger). I know several faculty who are happily paying that for their subscriptions and are very pleased with the service.
SurveyMonkey is a good product - provided you can afford to pay for it. For many universities in this world, $200 a year is a significant expense. It can only seem insignificant when lost in the quagmire of multibillion university budges or buried in the depths of seven-digit grant applications.
So what do you do if you can't afford it? The ticket is to look for open source solutions. Just like you can replace ASP with PHP, Desire To Learn with Moodle, and EndNote with Wikindx, you no longer need SurveyMonkey if you can install and run LimeSurvey.
Just like Moodle, Wikindx and Serendipity (the blog package running this blog),
LimeSurvey is an open source community project running on PHP and MySQL. It took me one hour to install and configure it
on my server. It would have taken 15 minutes, but I just had to give it MySQL 4 connection details instead of MySQL 5 and wonder why it didn't work.
I am happy to report that with the arrival of LimeSurvey (a big thank you to
Glenn Hansen for showing it to me) there is no longer any need for commercial services to do online surveys. I keep collecting open source server-side software for doing things for free in the academic world - and LimeSurvey is definitely one of the jewels in the collection. So far I have:
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Moodle - course management
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Serendipity - blogs / CMS (one possible solution out of many available)
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Wikindx - bibliography management and sharing
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LimeSurvey - online surveys
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AntConc - concordancer (this is a client-side app, but a great one nonetheless)
The best things in life are free.